Information we collect
We collect information you provide when you create an account, configure your workspace, import contacts, create campaigns, connect listings, or contact support.
- Account information, such as name, email address, business details, and login credentials.
- Contact records, such as email address, name, tags, lists, consent source, consent status, and unsubscribe status.
- Campaign and template data, including subjects, email content, selected audiences, listings, scheduling details, and performance events.
- Technical data, such as IP address, device/browser information, security logs, and product usage events.
How we use information
- To provide the Maximailist service, including campaigns, listing emails, forms, automations, analytics, and account settings.
- To send emails requested by the account holder to contacts with appropriate consent.
- To honor unsubscribe, preference, bounce, complaint, and suppression records.
- To monitor security, prevent abuse, improve deliverability, and troubleshoot product issues.
- To communicate about support, billing, security, and service updates.
Email recipient data
Contact lists and recipient data belong to the account holder. Maximailist processes this data to provide the service and does not sell contact lists.
Suppression records, unsubscribe records, bounce records, and complaint records may be retained so that people who opted out or generated delivery problems are not emailed again.
Sharing and service providers
We may share information with service providers that help operate Maximailist, such as hosting, database, email delivery, payment, analytics, security, and customer-support providers. These providers are used only as needed to run the service.
We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
Security and retention
We use reasonable technical and organizational safeguards to protect account and contact data. No internet service can guarantee perfect security, so account holders should use strong credentials and protect access to their workspace.
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce policies, and preserve suppression and unsubscribe records.
Your choices
Account holders can update or export many records inside Maximailist. Email recipients can unsubscribe or manage preferences from links included in marketing emails.
For privacy questions, contact [email protected].